Returns
Returns
Please contact us first if you would like to make an exchange or return for a refund, see details below.
Once approved, mail the items back to us in a small box to the address below. Please include a copy of your receipt with a short note about what you are exchanging for, or that you'd like a refund. Also, please make sure the package includes insurance and tracking.
USA
269-375-8542
smallcombe.studio@gmail.com
Return Policy
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within 30 calendar days of the delivery date
• -must not be a special order or a custom order
• -unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact us immediately.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you must contact us within 30 days if you intend to return any item back to our store. Items returned to us after 30 days and without contacting us will not be refunded.
Customer is responsible for all shipping costs if seller is not at fault.